We as a core maintenance company can provide support to all types of maintenance and spares supply and repair/replacement as per the need of the customer.
We offer the below Maintenance packages
Nocee Routine Maintenance Package
Nocee Semi-Comprehensive Maintenance Package
Nocee Full Comprehensive Maintenance Package
Our Service Features
1. Coverage, Service Period will vary from product to product.
2. Monthly servicing as per the designed maintenance program by qualified and experienced technical maintenance staff
3. Computerized record maintenance of every breakdown request that allows us to figure out recurring faults – if any. Proactive measures are taken by experts in such special cases.
4. Fully equipped material store with genuine spares and latest tools that facilitates prompt response to any breakdown request
5. Specially designed yearly maintenance program for every kind of elevator that helps to keep the elevator in smooth and safe operating condition
6. Team of technicians is provided with vehicles to ensure the speedy commute to customer site.
7. Competent Management and state-of-the art technology for customers care and services.
8. Most reasonable charges for maintenance contract
9. 365 days breakdown Service
10. Regular Service Hours – 09:30 am to 6.30 pm
11. Callback support – 9.30am to 6.30 pm ( will be extended on case to case basis)
12. Holiday Callback support - 9.30am to 6.30 pm ( will be extended on case to case basis)
13. Minimum Response Time- In Visakhapatnam: 2 Hours
14. Minimum Response Time- Within Andhrapradesh: 24 Working Hours
15. Regular Monthly visits to optimize the elevator in operation
16. Attend to all call backs within the normal working window
17. Pro-Active Maintenance
18. Attend to emergency calls whenever needed.
19. Replace/Repair spares as and when needed*
20. Repair/Replacement coverage as per the Annual Maintenance Package*
21. Rescue Operation Training
Personal attention by management to every elevator erected and maintained.
*Special Emergency service only in case of accident or person getting trapped in elevator who purchased directly or indirectly a NOCEE ELEVATORS Product, subject to a valid maintenance agreement.