SERVICES
We as a core maintenance company can provide support to all types of maintenance and spares supply and repair/replacement as per the need of the customer.
We offer the below Maintenance packages
- Nocee Routine Maintenance Package
- Nocee Semi-Comprehensive Maintenance Package
- Nocee Full Comprehensive Maintenance Package
Our Service Features
- Coverage, Service Period will vary from product to product.
- Monthly servicing as per the designed maintenance program by qualified and experienced technical maintenance staff.
- Computerized record maintenance of every breakdown request that allows us to figure out recurring faults – if any. Proactive measures are taken by experts in such special cases.
- Fully equipped material store with genuine spares and latest tools that facilitates prompt response to any breakdown request.
- Specially designed yearly maintenance program for every kind of elevator that helps to keep the elevator in smooth and safe operating condition.
- Team of technicians is provided with vehicles to ensure the speedy commute to customer site.
- Competent Management and state-of-the art technology for customers care and services.
- Most reasonable charges for maintenance contract
- 365 days breakdown Service
- Regular Service Hours – 09:30 am to 6.30 pm
- Callback support – 9.30am to 6.30 pm ( will be extended on case to case basis)
- Holiday Callback support - 9.30am to 6.30 pm ( will be extended on case to case basis)
- Minimum Response Time- In Visakhapatnam: 2 Hours
- Minimum Response Time- Within Andhrapradesh: 24 Working Hours
- Regular Monthly visits to optimize the elevator in operation
- Attend to all call backs within the normal working window
- Pro-Active Maintenance
- Attend to emergency calls whenever needed.
- Replace/Repair spares as and when needed*
- Repair/Replacement coverage as per the Annual Maintenance Package*
- Rescue Operation Training
Personal attention by management to every elevator erected and maintained.
*Special Emergency service only in case of accident or person getting trapped in elevator who purchased directly or indirectly a NOCEE ELEVATORS Product, subject to a valid maintenance agreement.